Support
Frequently Asked Questions
After you have created your profile, you will log in
using the username and password that you created at
the time of setup. Your username is the one you set,
not your email address unless you chose that as your
username.
Click on “Forgot your username or password.” You
must enter the email address associated with your
account, the one that was used when you created it.
Once you submit your application, you will receive a
system notification that your application has been
received. You cannot go back to change or replace
your documents once it has been submitted, as well
you cannot re-apply to the same job.
As long as the role is still visible, the recruiting
process is ongoing and applications are welcome.
Once you have submitted your application you will
see a confirmation message on your screen, this
indicates that your application has been
successfully submitted. You can also log into your
account and click on Track my Applications to see
notifications for all the jobs that you have applied
to.
We’ll let you know how your application is
progressing as soon as we can. However, sometimes
the selection and decision process can take time,
even after the interview
If you can’t find a particular role listed, it means
the recruiting process is closed. But keep an eye
out – you might find a similar vacancy on our career
site.
You’ll receive an automated email confirming the
receipt of your application. All applications are
automatically forwarded to the responsible recruiter
and hiring manager.
If you have questions regarding the External Career
Portal, including technical questions/issues,
contact info@kaispe.com