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Welcome
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Frequently Asked Questions
Find quick answers to common questions about the platform's features, functionality, and support to help you get started with ease.
Welcome
Please enter company name
Find quick answers to common questions about the platform's features, functionality, and support to help you get started with ease.
Is there a limit to how many users I can add to my account?
You can add as many users as needed to your account. However, a minimum of 5 users is required to subscribe to any of our plans, whether it's Basic or Advanced. Please refer to your subscription plan details for further information on licensing and user limits.
Can I integrate the portal with other systems?
How do I report an issue with my subscription or order?
How do I renew my subscription?
Can I assign different roles to my users?
Can I cancel my subscription at any time?
Is my data secure on the portal?
What happens if I don't renew my subscription?
Can I assign multiple admins to manage the portal?
How do I reset a user's access if they are locked out?
Can I export data from the portal?
Will I receive reminders for subscription renewal?
What happens to my data if I downgrade my subscription?
What kind of support is available if I need help?
How do I schedule a demo or training session?
What should I do if I notice unauthorized activity on my account?
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